Sustainability Policy

Our Action Plan

Our sustainability approach is practical, measurable and continuously improving. It focuses on long-term impact rather than short-term claims, and is embedded across our operations, supply chain and product development.

Internal Commitments

• Promote responsibility at all levels of the organisation through clear governance and accountability
• Implement and regularly review environmental policies across all areas of the business
• Embed sustainability considerations into decision-making, procurement and product development
• Encourage staff engagement, training and awareness to support meaningful, long-term change

Operational Measures

• Track and reduce our operational carbon footprint where data is available
• Improve efficiency across energy use, transport and logistics
• Increase use of digital systems to reduce paper consumption
• Ensure electrical equipment and facilities operate to high efficiency standards
• Reduce waste through improved packing, reuse and recycling practices

Our Sustainability Goals (2026)

• Improve visibility and understanding of our environmental impacts through internal tracking systems
• Reduce waste generated across operations year-on-year
• Increase the proportion of recyclable and responsibly sourced materials used across product ranges
• Strengthen supplier engagement and sustainability awareness
• Embed sustainability considerations into routine operational reviews

Daily Actions – Making a Difference Together

Sustainability is driven by everyday choices. Across our teams, we are committed to:

• Minimising waste and recycling responsibly
• Reducing unnecessary printing and paper use
• Switching off lighting and equipment when not in use
• Avoiding unnecessary packaging and favouring efficient packing solutions
• Reusing packaging materials where safe and practical
• Selecting cleaning products with lower environmental impact
• Using water efficiently and responsibly

Responsible Sourcing & Product Design

We work closely with our suppliers to ensure materials are responsibly sourced and ethically produced. Where possible, we prioritise:

• Durable, long-life materials that reduce replacement cycles
• Products designed with recyclability and end-of-life considerations in mind
• Reduced packaging without compromising product protection
• Transparent communication around material origins, performance and limitations

We recognise that sustainability is not a fixed destination. As materials, technologies and industry standards evolve, so will our approach.

Achievements 2025

Building on our sustainability commitments, we have continued to make practical and measurable progress across our business. Key achievements include:

• Introduction of internal systems to improve visibility and reporting of sustainability-related data
• Reduction in paper usage through increased use of digital processes
• Improved waste segregation and recycling practices across operations
• Increased reuse of packaging materials to reduce single-use waste
• Ongoing review of energy use, transport efficiency and operational processes
• Greater consideration of sustainability factors within supplier discussions and procurement decisions

Progress Indicators

To support transparency and continuous improvement, we monitor a number of qualitative and directional indicators, including:

• Year-on-year reduction in operational waste
• Increased proportion of recyclable and recycled packaging materials
• Improved efficiency in energy and resource use
• Broader engagement with suppliers on responsible sourcing and sustainability practices
• Improved internal awareness and accountability for environmental impact

These indicators allow us to track progress while maintaining flexibility as systems, data quality and industry standards continue to develop.